Every feature exists because a care coordinator, registered manager, or CQC inspector told us they needed it. Built for the real world of UK domiciliary and supported living care.
Stop spending 3 hours on a care plan. Careroot AI drafts it from your assessment data in seconds. Your coordinator reviews, edits, and approves. The AI learns from your service’s language and preferences over time.
Carers speak their notes. AI structures them into clinical format automatically — observations, mood, concerns, actions. All organised without extra work.
AI analyses 30 days of visit notes, medications, meals, and incidents per client. Flags deterioration patterns before they become crises. Evidence-cited and urgent when urgent.
Upload existing paper care plans as PDF. AI reads every page and converts to digital format. Manager reviews each one before it goes live.
Careroot maps every interaction — every visit note, every medication record, every complaint — to the CQC 2026 Single Assessment Framework. You always know where you stand.
Safe
82%
Effective
91%
Caring
88%
Responsive
79%
Well-led
85%
Built for CQC 2026
The CQC’s 2026 Single Assessment Framework requires digital evidence at the centre of how services are assessed. Careroot generates that evidence from every interaction — automatically.
Every care agency will face a medical emergency. Most are not prepared. Careroot is.
The red SOS button is fixed at the bottom of every carer’s visit screen — always visible, never scrolled away. One tap and simultaneously: SMS to on-call manager with GPS, SMS to all emergency contacts, email to GP, incident auto-created, event logged with full details.
Every client gets a unique QR code and 6-digit PIN generated at onboarding. The manager prints an A5 card — it goes on the client’s fridge door. When paramedics arrive: scan QR, see full medical record immediately.
Paramedics see
Access time-limited to 4 hours. Manager notified by SMS instantly.
The SOS button is not just for carers. Family members on the portal have a visible emergency button. Clients with portal access have one too. Same cascade. Same response. Because emergencies don’t only happen during visits.
DNR status cannot be missed
Do Not Resuscitate status displays as a red banner at the top of every screen — care plans, visit screens, paramedic access, family portal. Every person sees it immediately.
Is your agency ready for a medical emergency right now?
Start free trial →Built for one-handed use on any smartphone. No training required. Carers pick it up in under 5 minutes. Works completely offline.
Overview
Tasks
Medications
Meals
Notes
Today's visits
Active visit — Medications
Meal preparation — Scrambled Eggs
Careroot caches everything needed for each visit before carers leave the house. Complete the entire visit offline — notes, medications, meals, tasks, check-in, check-out. Everything syncs automatically the moment signal returns.
When families can see what’s happening, they trust your agency. When they trust your agency, they refer you to others. The family portal is your best marketing tool.
Limited Access
Standard Access
Full Access
“She loves Nigerian pepper soup on cold days.”
The client’s daughter knows her mum loves pepper soup in winter and remembers exactly how she makes it. She submits the recipe with steps. Manager approves. It appears on the carer’s visit screen the next morning. That is person-centred care.
Care plans describe what support someone needs. Food plans describe who they are. Careroot captures both.
Breakfast · Est. 8 minutes
⚠ ALLERGY: Dairy — use oat milk only
Record intake
A complaint handled well is evidence of a well-led service. Careroot makes sure every complaint is logged, tracked, and resolved within the legal 28-day requirement.
26 database tables. Every query scoped to your organisation. No data ever leaks between organisations. Enforced at database level — not just application logic.
All data encrypted in transit (TLS 1.3) and at rest. Supabase infrastructure with UK data residency on Enterprise plans. Fully GDPR compliant.
Every action logged. Every note. Every care plan view. Every login. Every emergency access. Full forensic trail for CQC inspections.
Seven roles: Superadmin, Org Admin, Manager, Coordinator, Carer, Family, GP. Each sees only what they need. Carers cannot see complaints. Family cannot see internal notes.
Large care groups, NHS community care teams, and franchise agencies run Careroot under their own name. Staff, families, and CQC inspectors only ever see your brand.
Start your 30-day free trial today. No credit card. No commitment. Set up in under an hour.