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Supported Living

Person-centred care. Properly documented.

Supported living demands the highest standard of person-centred documentation. Careroot captures every detail — preferences, routines, communication needs, and what matters most to each person you support.

30 days free · No credit card required

We know what supported living providers face.

New support workers don't know the person

High turnover is a reality. A new worker arrives and has never met the person they are supporting. Paper files take an hour to read. Careroot puts everything they need on their phone in two minutes.

Support plans that never get updated

A plan written six months ago describes the person as they were then. Careroot captures every interaction so the plan reflects who the person is right now.

CQC wants genuine person-centred evidence

Inspectors know the difference between a template and evidence that a support worker genuinely knows and respects the person they support. Careroot creates that evidence.

Built for the people you support.

Capture the whole person

Communication needs, cultural background, preferred routines, loved foods, what makes them anxious, what makes them happy. Every worker sees this before their first shift.

Communication needs front and centre

Makaton, PECS, easy read, specific communication aids — all documented and visible on the app during every interaction.

Behaviour notes from every visit

What triggered difficulty. What helped. What they enjoyed. Captured after every visit, visible to all support workers. A living picture that builds over time.

Safeguarding built in

AI flags safeguarding concerns in visit notes automatically. Every incident categorised and tracked. Full audit trail for every concern raised.

Family and advocate access

Families and advocates get their own portal. Full visibility, weekly briefings, and direct messaging with the support team. The people who matter most stay involved.

CQC Caring and Responsive evidence

Every preference honoured. Every communication need met. Every routine respected. Careroot creates the evidence that your service genuinely cares.

Everything a supported living provider needs.

Communication needs capture
Behaviour support note logging
Cultural and personal preferences
Safeguarding concern auto-flagging
Mental capacity notes
Daily living skills tracking
Routine documentation
AI risk pattern detection
Family and advocate portal
CQC Caring evidence dashboard
Person-centred care plan templates
Voice notes from support workers
Incident management and tracking
Complaints system
Staff DBS and training records
Offline mobile app

Support the whole person. Document it properly.

Start free · £99/month after trial